General terms and conditions

1. Definition 

On its website (www.UrlaubamBauernhof.at; www.farmholidays.com), Urlaub am Bauernhof Österreich (hereinafter referred to as “Farm Holidays Austria”) offers a system for the purchase of gift coupons (“UaB coupons”), which can be redeemed at the respective partner businesses. 

2. Procedure 

a) UaB coupons can be created for a personally selected amount and with an individually written message using the gift-coupon system available on the website cited above. Payment is completed using one of the payment options that are offered (credit card, Maestro, online funds transfer etc.). The purchased gift coupons will be invoiced by Farm Holidays Austria.

b)   UaB gift coupons only become valid upon receipt of payment in full of the stipulated amount. Gift coupon amounts do not included applicable sales tax, which is only applied once the gift coupon is redeemed at the business in question. In other words, the standard sales tax will be charged for any and all hotel services which are provided, though said sales tax may be paid by means of a gift coupon for the applicable amount. 

c)  Bookings for desired hotel services must be made directly between the customer and the respective partner business. This also applies to redemption of the UaB gift coupon. Partner businesses entitled to accept and fulfill the gift coupon are those who are published on the current membership list (please refer to the applicable sub-categories on the website). Participating businesses have secure access to the gift-coupon system and must verify the amount of the gift coupon to be redeemed by means of the gift-coupon serial number or a barcode printed thereon, which they can then officially validate. 

d)  The gift coupons are accepted by partner businesses just like cash, and can be used in order to pay for all services and products. UaB gift coupons are also accepted as a payment method for special promotional offers, sampler packages etc. However, the ordered or purchased gift coupons may not be redeemed for cash. 

e)  With respect to the point of sale (Farm Holidays Austria), only the original value of the gift coupon will be billed. Any purchases above and beyond the value of the gift coupon shall be billed between the customer and the business in question. If the entire value of the gift coupon is not redeemed, the customer shall retain the credit still remaining on the UaB gift coupon, with said amount redeemable at a later date through participating gift-coupon partner businesses.  >Refunds on the part of the original point of sale are excluded! 

f)  Only persons 18 years of age or older are entitled to order and/or purchase gift coupons. 

3. Returns (contract withdrawal rights for long-distance transactions) 

The UaB gift coupon may be returned, if it has not been redeemed in full or in part, within 14 days of purchase by registered letter. Subsequent to receipt of the gift coupon, the original purchase amount will be transferred to the account of which Farm Holiday Austria has been notified. Only those customers may avail themselves of return rights who are deemed consumers according to the Consumer Protection Act.

4. Validity 

Gift coupons remain valid for three years after the purchase date. Extension of this validity period is only possible through Farm Holiday Austria. Redemption is not possible should the gift-coupon number and/or the barcode become illegible. 

5. Liability 

The holder of the UaB gift coupon hereby acknowledges that Farm Holidays Austria is responsible solely as an intermediary between the gift-coupon holder and the partner business where the gift coupon is to be redeemed. Partner businesses are not agents on behalf of Farm Holidays Austria. 

a)  Farm Holidays Austria assumes no liability for the redemption of UaB gift coupons that have been ordered. Responsibility for the redemption thereof resides with the partner business in question.  Likewise, holders of UaB gift coupons shall have no damage claims against Farm Holidays Austria in the event that services of whatever nature cannot be fulfilled with the respective partner business. 

b)  The gift-coupon holder is aware that Farm Holidays Austria is entitled to terminate the agreement with individual partner businesses for material reasons, also prior to the end of the stipulated membership period. In this regard, claims for damages of whatever nature shall have no standing. 

c)  The customer uses this website as well as the online gift-coupon shop at his own risk. Farm Holiday Austria assumes no liability for damages resulting from use of this website. The original point of sale also accepts no liability for interruptions, cancellations due to technical issues, maintenance work etc., though will attempt to have interruptions and/or cancellations remedied as soon as possible. 

6. Transferability/Loss/Misuse

a)   UaB gift coupons are “value coupons” and thus nontransferable. Should the gift coupons not be utilized, the coupons cannot be substituted or exchanged.  

b)  In the event of theft or loss of a UaB gift coupon, the holder has no right to replacement.

c)  In the event of misuse or suspicion of misuse, partner businesses are entitled and obligated to withhold the coupons without compensation. In the event of misuse or justifiable suspicion of misuse, charges will be filed. The gift-coupon holder is liable for misuse of the UaB gift coupon. 

7. Privacy Policy 

a) Farm Holidays Austria expressly declares its compliance with the Austrian Data Privacy Act. Furthermore, it declares that it shall keep confidential all data disclosed by the customer, insofar as no legally permissible reason exists for the transmission or disclosure of the information which had been entrusted and/or made accessible.

b)  However, the purchaser does expressly agree to the storage and processing of information contained in the submitted form for the purposes of marketing and advertising (however, exclusively by the marketing cooperative or specialty group in question).  

c)  The electronic payment opportunities offered by the coupon shop in question are processed exclusively by service providers who are authorized and certified to do so (“payment service providers”). Data disclosed by the purchaser (credit card number, bank routing number, account number, name, address etc.) in the process of paying by credit card or other online payment method, is transmitted via a secure SSL connection directly to the payment service provider in question. This data is not visible or accessible to Farm Holidays Austria. In this regard, Farm Holidays Austria assumes no liability for any potential misuse or mistransmission of said data or for any other deficiencies associated therewith.

8. Jurisdiction/Severability Clause

For all disputes, damage and/or warranty claims resulting from the use of UaB gift coupons, the use of the Austrian legal code as well as the exclusive authority of the competent court in Salzburg City shall be stipulated. Should individual provisions of these General Terms & Conditions later be legally invalidated either wholly or in part, this shall in no way affect the validity of the remaining provisions of the General Terms & Conditions. 


Credits:

Urlaub am Bauernhof Österreich ● 5020 Salzburg ● Gabelsbergerstraße 19 ● Austria

Tel.  +  43 (0)  662 88 02 02   ●   Fax  +  43 (0) 662 88 02 02 - 3

e-mail: office@farmholidays.com  ●  www.UrlaubamBauernhof.at

Banking Information:

Bank Name: Raiffeisenverband Salzburg 

IBAN: AT98 3500 0000 1604 5064 ● BIC: RVSAAT2S

UID (Sales Tax) No.: ATU 554 76700 ● ZVR 67 63 34 184